Billing FAQ for ATIYO
This FAQ explains ATIYO's seven-day card-confirmed trial, paid plans, and where an Admin manages billing.
What does Starter include?
Starter is ATIYO's entry plan. It costs $29.99 USD per month and includes the complete creative workflow.
- 3 roadmaps and up to 150 active creatives.
- 2 seats and 2 GB of Vault storage.
- Brand Bible, guided brief builder, Vault, Insights, and ATIYO Brain.
What do Growth and Team add?
- Growth is $79.99/month with 10 roadmaps, unlimited active creatives, 5 members, custom briefs, and 8 GB of Vault storage.
- Team is $149.99/month with unlimited roadmaps and active creatives, 15 members, custom briefs, and 25 GB of Vault storage.
- Starter, Growth, and Team include the Vault and ATIYO Brain.
How do I activate a paid plan?
The workspace owner selects Starter, Growth, or Team during signup, accepts the recurring billing disclosure, and completes secure card setup. The workspace remains locked until provider confirmation arrives. Confirmation starts the full seven-day trial; the selected plan begins afterward unless an Admin cancels first.
- Create your account and workspace.
- Choose Starter, Growth, or Team.
- Review the current price and recurring billing disclosure.
- Complete secure checkout and wait for provider confirmation.
How do seats and team members work?
Each active member in your workspace uses a seat. Your plan sets how many seats you have, and you manage the people in them from the Team page by inviting members and assigning the Admin, Strategist, or Editor role.
- Pending invites and active members both count toward your seat usage.
- Removing a member frees their seat for someone new.
- Starter supports 2 members, Growth supports 5, and Team supports 15.
What happens if I run out of Vault storage?
Starter includes 2 GB, Growth includes 8 GB, and Team includes 25 GB of Vault storage. If you are close to the quota, free space or move to a plan with more capacity.
Where do I manage my subscription?
Your selected plan, renewal information, cancellation controls, and billing status live in Settings. Only workspace Admins can manage billing.
Can I export my data?
Yes. You can export Insights analytics as a CSV and download assets from The Vault. ATIYO does not connect to ad accounts, so there is no ad-platform connection to untangle.
Who can I contact about billing?
Reach out through our contact page for billing help, or book a demo to compare plans before you commit.